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Privacy Policy

Effective Date: December 11, 2025

Our Commitment to Your Privacy

Vanakkam! At Vaamams, your trust is the fabric of our brand. We are committed to protecting your personal information and being transparent about how we collect, use, and secure it.

This Privacy Policy explains our practices for the information we collect when you visit our website, place an order, or contact us online or offline.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect only the information necessary to deliver and improve our services.

A. Information You Provide Directly

  • Personal Details: Your name, phone number, email, and shipping/billing address when you place an order.

  • Order Details: Product selections, sizes, and payment method (no full card details are stored).

  • Communication: Messages, feedback, or inquiries shared through our website, social media, or email.

B. Information Collected Automatically

  • Cookies: Small files stored on your device to help our site remember your preferences (like items in your cart).

  • Usage Data: Pages visited, time spent, and device type, which helps us enhance your shopping experience.

2. How We Use Your Information

We use your data only for clear, legitimate purposes:

  • To Process Orders: Manage purchases, payments, shipping, and order confirmations.

  • To Communicate: Send updates, respond to queries, and provide order tracking.

  • For Customer Support: Resolve product or delivery concerns and process returns or exchanges.

  • For Marketing (With Consent): Share updates on new collections, offers, or brand stories only if you opt in.

  • To Improve Our Services: Analyze trends and feedback to enhance quality and usability.

3. Who We Share Your Information With

We do not sell or rent your personal data.

We share it only when required for essential business operations:

  • Payment Gateways (e.g., Razorpay): For secure online transactions — Vaamams does not store your card data.

  • Logistics Partners: To deliver your orders efficiently, we share your name, address, and contact number.

  • Legal Authorities: Only when required by applicable law or government request.

4. Your Rights and Choices

As per Indian data protection principles, you have rights over your personal data:

  • Access: Request a copy of the personal information we hold.

  • Correction: Ask for corrections to inaccurate data.

  • Withdraw Consent: Unsubscribe from promotional emails or messages at any time.

  • Erasure: Request deletion of your data, except where retention is legally required (e.g., tax or billing records).

To exercise these rights, contact us at vaamamstech@gmail.com.

5. Data Security

We use secure servers, SSL encryption, and restricted access controls to protect your data from unauthorized access, alteration, or misuse. Only authorized personnel handle sensitive information.

6. Changes to This Privacy Policy

We may revise this policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Vaamams

📧 Email: vaamamstech@gmail.com

📞 Phone: 8754661656

📍 Address: Pollachi, Tamil Nadu, India